Krug Artemis Wood Veneer Casegoods

Warranty

Krug warrants the construction and the finish of all our products to be free from defects in materials and workmanship for a period of 10 years from the date of purchase. This warranty is applicable to products in use by their original purchaser. This warranty does not apply to components not manufactured by Krug including textiles, which are subject to the specific warranties of those manufacturers, if any. Textiles (fabric, leather, vinyl, or any other covering material) suppliers do not guarantee their products for durability and color fastness, and nor does Krug. Casters, mechanical and electrical components have a warranty of five years from the date of purchase. The Krug warranty does not apply to COM-specified materials, damage caused by a carrier other than Krug, or variation in wood finishes due to natural wood color variation. Krug cannot be held responsible for variations in fabric dye lots from order to order. All fabric is carefully inspected when it is received, but a degree of variation in color should be expected. Repairs or replacement of any defect covered under this warranty by Krug will be made, at our option and method, at no charge to the original purchaser during the warranty period. Krug’s judgement is final and binding with respect to the nature or cause of defects or damage, and the necessity or manner of repair or replacement.
This warranty does not apply to defects or damage resulting from:

• normal wear and tear occurring with the use of the product
• negligence, misuse, excessive use, alteration, improper cleaning or repair
• substitution or use of incorrect or unauthorized components or material
• handling or installation that is incorrect, or that causes damage or defect
• damage incurred by a freight carrier other than Krug
• wearing of finishes and fabrics, and normal variations in materials (including dye lot variations)
• properties of natural materials, including wood and leather
• exposure to environments with uncontrolled temperature and humidity (products must be transported, stored and used in climate-controlled conditions)